SAFETY FIRST — Casino Player Magazine | Strictly Slots Magazine

Print Friendly, PDF & Email

Casinos create improved security protocols at a COVID-19 planet


The past four  weeks have really been a rough road for gamblers and casinos alike. Together with the spread of this dreaded COVID-19, casinos anyplace shuttered their doors in a bid to slow down the increasing danger. However, as June, things have begun to change. Restrictions are eased and the public is now being given the opportunity to venture  outside and  back  in to shops, restaurants and pubs, of course, casinos.

However, since the danger of contracting the lethal virus remains existing, and in certain areas on the increase once more, casinos have been taking specific measures to guarantee the safety and health of both gaming people and their employees. Consequently, if you are planning on visiting a casino sometime in the not too distant future, here is a sample of what you may expect to experience.



Atlantic City, NJ

Hard Rock Hotel & Casino Atlantic City reopened on July two below fresh and comprehensive Safe + Sound application tips to ensure good clean fun in the hotel destination.

The Hard Rock Safe + Sound Reopening Plan & Protocols was created in compliance with guidelines supplied by Hard Rock Inter- nationwide and also adopts the Atlantic City casino industry’s Summary Plan of Proposed Reopening Protocols so as to generate the greatest possible attempts to offer a safe and protected atmosphere. The brand new and strict protocols also stick to the directives in the World Health Organization and the Centers for Disease Control & Prevention.

To guarantee security of employees and guests, the Safe + Sound clean Team concentrated on cleansing and disinfecting surfaces across the complicated with a particular focus on high-touch surfaces along with common places.

Safe + Sound client support agents are readily available to help guests with any queries or concerns.  All guests and staff members will be asked to apply masks, also will be given to guests, so as required.

Thermal imaging may track the amount of guests going into the house and take the warmth of most guests and staff members. Anyone having a fever of 100.4°F or higher will be escorted into a designated place for a secondary rectal fever screening. Those discovered to have a fever of 100.4°F or higher following the rectal screening won’t be allowed to join the property.

Also, over 200 hand sanitizer dispensers are put in most high-traffic, high-visibility regions like key guest and staff member entrances and touch places.

The gaming world is limited to 25% occupancy and social distancing is going to be enforced by restricting the amount of play slot machines, gambling tables, and chairs at every table. Plexiglass was set up in the Front Desk, Cage, Wild Card Services, Sportsbook and choose Table Games.

Guests will be expected to keep two empty places between slot machines and table games performed related or collectively within a bunch.

Every table sport will need casino guests to stave upon playing slot enthusiasts will sanitize machines during their change.

For gamers team members, got comp dollars and got complimentary play will stay accessible through Sept. 7. The grade earning interval was extended to Dec. 31. Players will keep their existing tier standing until the close of the year or two increase to a higher degree level according to earnings for the remainder of this year. Double tier points will be provided every day via Aug. 31 plus a 2:1 comp bucks to free perform conversion is going to be provided during dates.

Outdoor dining is available in Hard Rock Beach Bar, Hard Rock Cafe, along with Sugar Factory. Take-out Alternatives to be consumed out off-property around the Atlantic City Boardwalk are accessible from Hard Rock Cafe, YOUYU Noodle Bar, Sugar Factory, along with also the Flavor Tour’s six notions such as: Chop & Toss Salad Company, The Green Bar, Burger & Hops, Asian Fusion, Pizata, along with Alexia’s Patisserie.

Hard Rock Atlantic City’s brand new restaurant Fish & Co. and also the Balcony Bar is going to be available only to hotel guests. Restaurant hours are seen in


Atlantic City, NJ

The newest addition to the Atlantic City casino scene, Ocean Casino Resort reopened its doors in early July with a multitude of new security processes in place to shield staff and guests by the coronavirus.

“Constructed 2012, we’ve got state of the art air purification systems which always utilize 100% clean outside air. Ocean provides more than 6 thousand square feet of area, 50-foot-high casino ceilings, and spacious open places, ideal for social bookmarking. Ocean was cleaned from top to base and also above 4,000 air filters are replaced. We’re eager to welcome and interrogate back our clients and staff members,” explained Terry Glebocki, CEO of Ocean  Casino  Resort.

Ocean Casino has employed extensive adjustments to block the spread  of COVID-19 and make both a secure workplace and also an exciting and enjoyable casino experience for most gamers. Starting with employees, all staff members are expected to finish Ocean’s Health and Sanitization coaching program. Next, thermal imaging may choose the warmth of team members upon going into the property. In addition to this, staff members and guests need to wear masks or fabric confront coverings that meet CDC  guidelines, but if knowingly drinking, smoking, or drinking.

For additional security, Ocean has installed over 200 hand sanitizer dispensers and hand-held channels in most high-traffic and high-visibility regions across Ocean Casino Resort and also have employed added heavy cleansing protocols for many guest rooms to offer you reassurance that rooms have been washed and sanitized to the greatest standards.

During the trip, you will detect Ocean’s sterile Team Members cleaning and disinfecting surfaces through the house, highlighting high- touch surfaces and frequent areas with a particular focus on deep cleansing all gambling surfaces, chips, and hotel roomsand restaurantsand pool, spa and general places.

About the casino floor, that works to a 25 percent potential principle, the whole casino floor was cleaned before launching and they have increased gap between slots to provide players a much more comfortable experience.

In the tables they have additional hand sanitizers to those matches, and also have restricted the amount of guests on each and every match to provide a more comfort- able encounter. As it comes to social networking, recall Ocean’s motto: Have a hub and remain ‘ feet aside. To see their complete wellbeing and Sanitization Plan, see

Ocean Rewards Update: Ocean Rewards members have until December 31 to make points, together with rewards extended for an extra 3 weeks. Meaning whatever standing was got through the close of the year may last through Dec.31,2021.

Additionally, Ocean provides tier fitting to any member that signs up to an Ocean Bonus Club Card with a legal opponents card through Dec. 31 and also absolutely free self-parking for all grade levels, through Dec. 31.


Philadelphia, PA

Rivers Casino Philadelphia reopened on July 17 after its four-month coronavirus shutdown. The  reopening of Rivers Casino Philadelphia has been intended in cooperation with the City of Philadelphia and the Pennsylvania Gaming Control Board (PGCB).

The downtime has been utilized to get a property-wide deep cleansing; additionally, there’ll be constant sanitizing during daily, adhering to all guidelines issued by the Pennsylvania Department of Health and fulfilling all operating requirements determined by the City of Philadelphia.

“Since willingly shut down in March, we have been listening intently with public health specialists and making adjustments — from gaming ground alterations into new policies and processes,” explained Rivers Casino Philadelphia General Manager Rob Long. “Our intention is to offer the safest possible environment, and we are going to keep on evolving as new info becomes available”

Guests may expect compulsory mask and fever tests, no indoor dining room or drink service (bottled water is readily available for visitors on Jack’s  Bar + Grill terrace ) and social bookmarking methods. Additionally there’ll be no smoking or use of tobacco products, such as e-cigarettes, anyplace within the match. Designated smoking areas are available away from the casino.

To adapt social slots have been put in shifting usable order or divided from plexiglass. Chairs at dining table games, such as blackjack, continues to be reduced to no more than three places per match, whilst baccarat was decreased to four players each tableplexiglass divides all places including the trader. For status games, like blackjack and craps, players have been divided from plexiglass. The Poker Room won’t reopen until further notice.

Rivers Casino Philadelphia has just updated its HVAC system to add airPHX, a patented technologies which always disinfects indoor atmosphere and removes coronavirus in your surfaces. Rivers Casino Philadelphia additionally includes AtmosAirTM, a indoor air quality purification system which has shown to neutralize coronavirus by greater than 99.9 percent.

To receive the most recent information regarding the home or security proto- cols, see



Battle Creek, MI

FireKeepers Casino Hotel reopened to the general public on June 1 with a complete collection of security steps, solely concentrated on developing a secure environment for guests and staff members. “Throughout the previous few months, the FireKeepers leadership group has worked tirelessly in each region of the hotel and casino to create plans to securely run during these days,” said FireKeepers CEO, Kathy George. “We’re pleased to be the match of choice from the Midwest, and are devoted to preserving the standards we’ve set these previous ten decades.”

Their recently implemented protocols incorporate social bookmarking prerequisites; a diminished variety of tables along with other bodily designs in restaurants that are opened; each additional slot machine closed down; compulsory hide coverings; decreased chairs at table guests and games will likely be exposed to rectal scan upon entrance.

Other things to notice is smoking won’t be allowed anywhere within the building. Guests can leave the building to smoke (in specified outdoor regions ) but are needed to a fever test on yield; poker, bingo, Mijem Buffet along with Chi Mon-ee’s will probably stay shut; self- service drink channels aren’t accessible; resort pool and exercise areas will stay shut; TITO (championship ) vouchers out of pre-closure will be respected for 60 days out of launching; sanitizer channels are offered through the house, in addition to added Cleaning Ambassadors are set up to wash high-profile regions throughout the house, such as gambling places, resort corridors, and much more, 24/7.

Ultimately, FireKeepers Casino provides one final word of information to prospective players: Don’t see FireKeepers Casino Hotel should you’ve got a fever, even if you aren’t feeling well, have recently traveled beyond their U.S., or even have had contact with someone diagnosed using COVID-19. Stay home and see once the timing is appropriate. To find out more, see



Salt River Pima-Maricopa Indian Community, AZ

Casino Arizona and Talking Stick Resort reopened on June 1 and also as an element of the tender, phased openings, every opened in a restricted capacity and also important health and security measures in area.

“We’re eager to welcome not merely our faithful guests but also our personnel, both of whom are patient and supportive during this closing,” said Ramon Martinez, manager of public relations for Casino Arizona and Talking Stick Resort. “We took good care along with the essential time to execute a phased reopening program with new protocols which keep their wellbeing and security of mind over all aspects of our operations”

Leveraging directives in the Centers for Disease Control and Prevention and recommendations from local and state officials, Casino Arizona and Talking Stick Resort’s reopening needs employees and guests to get their temperatures taken on entrance. If your guest or worker’s fever be at or over 100.4 degrees, they won’t be permitted entrance. Masks are needed while within the possessions. In addition, smoking was temporarily banned at every place though you can find designated outdoor smoking areas for visitor usage.

Social networking has additionally been implemented during each house. At Talking  Stick  Resort, the amount of available hotel rooms is significantly decreased without the access to adjacent rooms. Further, a diminished variety of restaurants sprinkled with restricted grab and move food and drink menus. In Casino Arizona, The Coffee Station, Salt River Café along with the Bingo Hall started, while Discussing Stick Resort opened  Dark Heart, Blue Coyote Café and Ocean Path for take dining. No seating can be found inside the restaurants. Additionally, lifts are restricted to four individuals per trip and concierge services are temporarily inaccessible.

In the casino world, plexiglass was set up between slot machines, but some are removed from service to be able to detect appropriate social bookmarking. Plexiglass continues to be set up at table games for both guest and worker security. Along with acrylic dividers, restricted capability is practiced in the table matches, at the Bingo Hall in Casino Arizona and at the ARENA Poker Room at Talking Stick Resort.

Along with such bodily alterations, Casino Arizona and Talking Stick Resort continues outpacing cleaning coverages with a greater focus on high-touch, high ranking areas like; slot machines, tables, door controls, switches, and kiosks. Further, both designated external and internal teams are set up to execute those policies. Hand sanitizing channels are readily available for guest usage.

“Our aim in reopening would be to supply our clients with a few much- needed escapism and the pleasure we’ve been missing lately,” explained Martinez. “To be able to accomplish this, it was critical that people took the additional time to make sure our guests and employees can go back into an environment where they could feel comfortable and protected. We think we’ve realized that, but together with almost any situation as fluid because this pandemic, we’ll continue to track and take some necessary extra measures to safeguard the health and security of our customers and workers.”


Tucson, AZ

The Tohono  O’odham  Gaming  Organization (TOGE) borrows gambling operations in any respect of its own Desert Diamond Casinos  around Tucson, Sahuarita, Glendale, and also why. As a pioneer in customer service and security, TOGE executed comprehensive, structural modifications in its wellness and sanitization processes to provide maximum degree of security for visitors, staff members and the area.

New repairs include fever scan of guests along with daily screenings of staff members to get symptoms. Masks are supplied and required for the two group members and guests. Particular clean teams have been deployed throughout the amenities, using state-of-the-art Vacuum gear, to perform constant cleaning of high-contact regions throughout every day.

Rudy Prieto,  CEO of the Tohono O’odham  Gaming Company, stated”On behalf of the whole Desert Diamond Casino household, there’s enormous enthusiasm to welcome our visitors back into Arizona’s premier gambling centers. The simple fact that we’ve taken extraordinary security measures will merely improve our clients’ entertainment encounter in this unprecedented moment.”

Further information is located in



Canyonville, OR

Seven Feathers Casino Resort situated in Canyonville, OR, reopened to visitors May 28 with Numerous health and security measures in area. Protocols contain mask requirements for group members and members, temperature tests, elimination of seats at slot machines to permit for appropriate physiological separation, and following the guest has abandoned a equipment, seat or table that the cleaning team will wash and sanitize them to your next guest when possible. When a desk closes, each the chips have been taken from the stand and layouts, seats and gambling gear are sanitized before and after closure.

Experience the delight of Nevada-style gambling using over 900 of the most popular slot machines in a selection of denominations. Seven Feathers Casino Resort also supplies each the favorite table games like blackjack, blackjack, blackjack, Ultimate Texas grasp’em, four and three card poker, pai gow poker, fortune pai gow innovative poker and much more.

The resort hosts 300 newly remodeled guest rooms, a gorgeous guest reception area and reception. Guests using RVs can remain at their nationally accepted, award-winning RV Resort.

Seven Feathers  Casino Resort positions at the top 20 of all Pacific North- west lands and is among the fastest growing destination hotels in the area. It is a location where service is supplied with the friendliest folks in a place of outstanding all-natural beauty along with the conveniences enable you to enjoy a premier hotel experience.

For additional info, see



Las Vegas, NV

Station Casinos has reopened its Red Rock, Green Valley Ranch, Santa Fe Station, Boulder Station, Palace Station and Sunset Station possessions, in Addition to all its Wildfire branch properties and its own Palms Place property. In preparation for its reopening, the number one priority has become the wellbeing and health of its group members, guests and the whole vegas community. All guests and staff members’ will probably be fever assessed via noninvasive advanced thermal scanners set up at all hotel properties’ entries.

Each house contains powerful gaming choices, food and drink offerings and resort stays. The next amenities and offers are all now avail – able in its signature hotels, Green Valley Ranch and Red Rock Resort. For advice on all its attributes, see


Gambling: Green Valley Ranch guests are going to have the ability to adventure slot drama, pick table games (excluding poker), bingo, and keno and sport book wagering.

Hotel Amenities: The hotel amenities include in-room dining, salon and spa, pool, gym and free valet.

Food and Beverage: Guests May Enjoy casino pubs, dine-in restaurant adventures like Borracha Mexican Cantina, Bottiglia Cucina & Enoteca, Grand Café, Hank’s Fine Steaks & Martinis, Pizza Rock, along with Tides Seafood & Sushi Bar. Guests may also Have the Ability to indulge in quick-serve choices such as Auntie Annie’s Pretzels, Capriotti’s Sandwich Shop, Fatburger, Perks Coffee Bar, Pool Café, Slice House, along with Starbucks Coffee.

Qualifications: Children Quest is available.


Gambling: Red Rock guests are going to have the ability to play with their favourite machines, pick table games (excluding poker), bingo, and keno and includes outdoor gambling poolside and sports book wagering.

Hotel Amenities: The resort provides in-room pool, dining spa and salon and free valet.

Food and Beverage: Guests may enjoy casino pubs and restaurant adventures comprise 8 Noodle Bar, Blue Ribbon Sushi Bar & Grill, Grand Café, Hearthstone Kitchen & Cellar, Lucille’s Smokehouse BBQ,T-Bones Chop- home & Lounge, along with Yard House. Guests may also Have the Ability to enjoy fast – function options such as Auntie Annie’s Pretzels, Fatburger, Panda Express, Rubio’s, Sandbar Café, Starbucks Coffee, Tropical Smoothie Café, and Villa Pizza. In Addition, Lucky Bar.

Qualifications: The Red Rock Lanes and Kids Quest are all open.